Hotel Front Desk AgentFull-Time

Overview

Company Name: Harbourview Hotel & Spa

Position: Hotel Front Desk Agent

NOC Code: 64314 — Hotel front desk agent

Job Location: Sydney, Nova Scotia

Salary: $16.50 - $18.00 hourly / 35-40 hours per week

Terms of employment: Permanent, Full-time

Start date: Starts as soon as possible

Vacancies: 1

Job Duties

• Check in and check out hotel guests efficiently
• Process reservations by phone, email, and online
• Respond to guest inquiries and provide local information
• Handle guest complaints and escalate when necessary
• Process payments and maintain accurate billing records
• Coordinate with housekeeping on room availability
• Manage room key cards and security access
• Answer multi-line phone system and direct calls
• Maintain clean and organized front desk area
• Complete night audit procedures when assigned

Requirements

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

Work Conditions

• Shift work including nights
• Standing for extended periods
• Professional appearance required

What We Offer

• 4% vacation pay
• Discounted hotel stays
• Health benefits after probation

How to Apply

Apply directly through this job posting or email your resume to hr@harbourviewhotel.ca.

Preference will be given to Canadian citizens and permanent residents. Indigenous peoples and newcomers to Canada are encouraged to apply.